Deborah Burt shares her recipe for managing difficult conversations... and yes practice makes perfect! Difficult conversations are difficult, but they can be a lot easier if we change our way of thinking in advance.

Accept that there's 3 versions to every story and that they co-exist; check your feelings and assumptions - ask questions and finally agreement doesn’t mean a solution, it’s an agreement to move forward towards a solution.

 

Copyright © 2020 The Executive Connection (TEC).
All rights reserved.

Newsletter Signup
Stay up-to-date with the latest TEC news