
Company website
Industry: Transportation
Company Size: 201-500 employees
Headquarters: Brisbane, QLD
Type: Privately Held
Peer Networking: Taking time to step out of the business gives a broader view of what's actually happening in the greater business climate
The Challenge: Developing employee capabilities for a competitive sector
'We don't have a product to sell, we are a service, and to engage a service obviously you need people.'
In every industry today, there is a focus on developing the right skills and experience in order to achieve new growth. In the transport sector, this is certainly true, with many established players at every level competing to deliver the best service.
'The industry has got a lot harder,' says Paul. 'Trading conditions are worse in the industry and everyone is very price sensitive.'
"Despite that, our turnover has continued to increase and is now sitting 14 per cent up on last year."
While some managers might cut costs in difficult conditions, All Purpose Transport has taken an alternative approach, offering staff the opportunity to upskill through training as a way to add value to the company.
Part of the reason for this is the importance of having the right personnel in place for any company working in a service industry.
The Solution: Investing in staff training to improve corporate outcomes
'The only real way to improve productivity is to find quicker, faster, smarter ways of doing things'
The Results: Focus on training brings personal benefits
'Before I started with TEC I was very insular in my outlook in relation to business,' he says. 'By entering into the TEC program I got to learn about the operation of 14 other businesses, and therefore got a broader view of what was actually happening in the greater business climate.'