Summary

People frequently turn to leaders for answers to tackle uncertainty. Staying calm and intentional is fundamental as 'communication is not what’s said but what’s received.’

Ashton presents our listeners with the 5C’s of Crisis Response. Get clear on your Challenge. Be the Calm leader. Control the controllable. Clarity in your communications. Manage the Cycle. He suggested we stop thinking about time and think about the energy. Take time to slow down and check-in with each team-member.

 

Transcript

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