Congratulations to John Hamill and the team from Essential Services Commission on receiving an Innovative Regulation Award at IPAA Victoria leadership in the Public Sector Awards. Their water pricing framework was also nominated in this category. These reforms are now providing Victorian water and energy customers greater support and opportunities for involvement in price setting.
Essential Services Commission is an independent regulator that promotes the long term interests of Victorian consumers with respect to the price, quality and reliability of essential services.
The family violence support framework aims to ensure water and energy customers affected by family violence have access to safe and flexible support. Through this work Essential Services Commission intends to affirm a key message from the Royal Commission’s report: everyone has a role to play in ending family violence.