Andy Dowdeswell

Andy feels 'The solution path may be completely different to what you would have taken if you had thought about it on your own. That’s the real beauty of TEC'.

It’s this understanding and perspective that Andy wanted to be passed onto his executive team.

'I want my other team members to observe the same sort of thing. To learn how to provide solutions for a situation and have collaboration in the process so they know they’re doing the best they can for their customers and the organisation,' says Andy.

Andy also credits TEC with the ability to help leaders stop and think.

'You learn how to stop and think more about situations before coming to a conclusion. You realise that you really need to take time to think before you jump into a response. It helps you become more mindful about your audience and reflect on how you need to communicate at every level,' says Andy.

Thanks to TEC, Andy believes his executive team have been able to gain diversity in their thinking to refine, reinforce and enrich their approach to decision making.

Andy believes his team’s overall leadership skills have also improved.

'I don't have to step in as much and closely monitor my team. They’ve gained some great strategies from other members of their peer group. My team have benefited immensely from TEC. They’re more resilient, understanding and ultimately have become better active listeners,' says Andy.

According to Andy, the growth in himself and his team as a result of being part of TEC has been extremely worthwhile.

'There is real value and business benefits to TEC. You couldn't find a better bunch of compassionate people. Being part of peer mentoring helps you realise everybody is a human being and everybody's got feelings, and everybody makes mistakes. Learning how to deal with problems and communicate better can lead to business success,' concludes Andy.